CoverageConnect by DCI Insurance FAQ

DCI Insurance is a specialized insurance partner for property managers and community associations. The team works closely with clients to understand their properties, identify risks, and put the right coverage in place. With a strong focus on relationships, you’re working with people who know your association and stay involved in your day-to-day.

DCI specializes in condo and community association insurance. We understand how different buildings operate, how boards make decisions, and how to balance cost with the right coverage. As a family-run business, we also work closely with our clients, so you can rely on real people who stay involved and help you manage policies, quotes, and certificates over time.

DCI Insurance works closely with property managers throughout the entire insurance process. That includes helping gather information, presenting quotes, organizing policies, and keeping renewals on track. You’re not left chasing updates or figuring things out on your own, the team stays involved and helps keep everything moving.

At DCI, we go beyond just providing insurance quotes. We help property managers stay organized, keep track of renewals, and maintain full visibility over coverage details, all with hands-on, personalized support. CoverageConnect by DCI Insurance brings this expertise into a single platform, making it easier to request and track quotes, manage policies and certificates, and share information with board members. 

Because we are experts in condo and community association insurance. With over 20 years of experience, strong partnerships with leading carriers in the niche, and a long track record of working with hundreds of associations, we understand the specific needs and challenges of this market.

CoverageConnect by DCI Insurance enhances the way you work with DCI Insurance by bringing structure and visibility to the entire process. It standardizes how information is shared, how quotes are requested, and how progress is tracked, all in a way that’s built specifically for property managers and their associations.

Yes, that’s our core focus. Working with these properties every day gives us a strong understanding of how different buildings operate, how boards make decisions, and what coverage fits each situation. It also allows us to use that experience to keep the process more straightforward and tailored to your associations over time.

CoverageConnect is built around your relationship with DCI. It brings together the same quotes, certificates, policies, and information you already work with, but in a more structured and visible way, so you don’t have to manage everything through emails and separate files.

CoverageConnect is DCI Insurance’s client portal for property managers. It brings together quotes, documents, and association information in one place, making it easier to manage policies and track renewals as part of your work with DCI.

It’s designed for property managers working with condo and association insurance. Board members can also be given access when needed, with permissions fully controlled by the manager.

Yes. Coverage Connect is DCI Insurance’s client portal and an extension of the system and team you already trust. It brings your quotes, policies, certificates, and coverage details into one organized place.

Getting started is simple: just contact DCI Insurance, and we’ll guide you through the setup process so you can start managing your policies and requests right away.

Your access is set up through your DCI Insurance relationship, so all you need to do is request it on our sign up page. After that, your profile will be created and your associations will be available inside the platform.

Once you submit your request, the DCI team reviews it and sets up your account. If you’re already a DCI client, your associations will appear in your dashboard along with all the information available on them. If you’re new to DCI, you can start adding associations and building their profiles to request quotes. If you need help, the team can guide you through it or set everything up for you.

No. CoverageConnect is included as part of your relationship with DCI Insurance, so you can use it to manage your insurance workflow without any additional cost.

CoverageConnect is built for DCI clients. If you are not working with DCI yet, you can reach out to our team and we will walk you through whether it’s a good fit and what getting started would look like.

CoverageConnect lets you request quotes, track progress, access policies and documents, and see the full history of each association in one dashboard. It also guides you through what’s needed, helps you avoid repeated steps, and makes it easy to share information with board members when needed.

Your associations are already connected through your work with DCI Insurance. If anything is missing, adding it is quick. You can update information in CoverageConnect or contact DCI for help correcting it. Once that information is in place, everything related to that property stays organized and easy to find.

The quoting process is guided step by step, so you always know what to do next. You won’t need to repeat information or deal with long forms. Our smart forms only ask for what’s needed to register an association or request a quote, and any data we already have is automatically reused.

Absolutely. Your associations are connected through your DCI relationship, and adding any missing ones is quick and straightforward. Everything stays organized and easy to navigate.

Yes. You can grant board members read-only access whenever needed. This helps keep communication clear without adding extra back-and-forth.

Not at all. CoverageConnect lets you request quotes and monitor their status in one place, so you always know where things stand without needing to follow up by email.

You can request quotes directly inside CoverageConnect by selecting the association and submitting the required details. Since everything stays connected, once you’ve filled out a form, there’s no need to follow up separately or resend information.

Yes, you can see exactly where each request stands, including what’s in progress, what’s completed, and what still needs attention, without having to chase updates or emails.

When renewal time comes, you’re not starting from scratch. Your association’s information, past submissions, and documents are already stored and organized, so you can reuse what’s there instead of gathering everything again. This makes renewals faster, easier to review, and less likely to miss important details.

No at all! CoverageConnect keeps your information on file and reuses it whenever possible, so you’re not repeating the same work every time you need a quote or a renewal.

The platform gives you a clear view of each association’s status, showing what’s complete and what still needs to be done, so you can quickly move things forward.

You’ll have access to policies, certificates, coverage details, quotes and proposals, all tied to each association so you know exactly where everything belongs.

Absolutely. You can easily download quote comparisons, policies, and certificates, or share them with others as needed. You can also grant board members read-only access to a portion of CoverageConnect.

Each association has its own complete record, where policies, certificates and coverage details are kept together. That way, each time you need to prepare for a renewal, for example, you won’t need to waste time digging folders and emails to find the documents you need.

Yes. As you continue working through quotes, updates and renewals, your information stays up to date within the platform, so you’re always working with the latest details.

Absolutely! You can invite team and board members and give them access based on what they need to see or manage, keeping collaboration simple without losing control.

They can, when it makes sense. You decide when to grant read-only access.

Board members have read-only access to relevant documents and key information, such as current coverages, losses, and quote comparisons. This keeps them informed without requiring them to manage the process themselves.

Yes. Owners have full control over who has access, including board members, so everyone only interacts with what’s relevant to their role.

Yes. Owners can update permissions or remove access whenever needed, without affecting the rest of your setup.

CoverageConnects keeps your information in a secure, structured environment with controlled access. Everything is tied to your DCI Insurance’s relationship and Privacy Policy, so it stays within a trusted system.

You can access the full Privacy Policy or download it directly from CoverageConnect whenever you need it.

You can reach out to the DCI Insurance team at any time through our contact page. Whether you have a question about using the platform, documents, or access, there’s always someone ready to help and point you in the right direction.

Always. At DCI Insurance, we don’t rely on call centers or bots, so whenever you need help, you can count on a real person who knows your account and is ready to support you.

You can update the information directly in CoverageConnect or reach out to the DCI Insurance team. Either way, it gets resolved quickly so your process doesn’t get delayed.

Yes. While CoverageConnect simplifies your workflow, you’re always supported by real people. We’re available whenever you need guidance, answers, or help moving things forward.